Business Details
ProAesthetics NW and ProHair Ltd
Trading as The Hair Restoration Clinic by ProHair
Company No: 12823377

1. General
By booking an appointment or using our services, you agree to the following terms and conditions.
All services are provided by ProAesthetics NW and ProHair Ltd.

2. Consultations
All clients must attend a consultation prior to commencing treatment.
We reserve the right to refuse treatment if it is not deemed suitable or safe.

3. Treatment Results
Results vary depending on the individual, underlying conditions, and adherence to treatment plans.
We do not guarantee specific outcomes.

4. Medical Disclaimer
Our treatments are designed to support hair health and regrowth.
They do not replace medical diagnosis or treatment.
Where appropriate, clients may be referred to a qualified prescriber or medical professional.

5. Payments
All treatments must be paid for in full or as agreed prior to or at the time of service.
Packages are non-refundable once commenced.

6. Cancellations
We require a minimum of 24 hours’ notice for cancellations or rescheduling.
Failure to provide sufficient notice may result in loss of deposit or session.

7. Liability
We are not liable for any loss or damage resulting from failure to follow aftercare advice or disclose relevant medical information.

PRIVACY POLICY

Personal Data
We collect and store personal information necessary to provide our services, including contact details and consultation records.

Use of Information
Your information is used solely for:
• Providing treatments
• Client records
• Appointment management

We do not share your data with third parties unless required for treatment (e.g. prescriber referral) or by law.

Data Protection
All client information is stored securely and handled in accordance with UK data protection laws.

MEDICAL & TREATMENT DISCLAIMER
Our services, including laser hair therapy and hair restoration programmes, are designed to support hair growth and improve scalp health.
Results vary between individuals and are not guaranteed.
Any medical treatments or prescriptions are provided by qualified professionals where required.

BOOKING POLICY
All appointments require a deposit to secure booking.
Deposits are non-refundable.
Late arrivals may result in reduced treatment time or rescheduling.

AFTERCARE DISCLAIMER
Clients are required to follow all aftercare advice provided.
Failure to do so may affect results, for which we accept no responsibility.
All appointments require a deposit to secure booking.
Deposits are non-refundable.
Late arrivals may result in reduced treatment time or rescheduling.