At Pro Hair Extensions Boutique, we want you to love your purchase! If you’re not completely satisfied, we’re here to help. You have the right to return your order within 14 days of delivery under the Consumer Contracts Regulations 2013.
- Unused Items Only: Returns are accepted for unopened and unused hair extensions in their original packaging.
- Return Period: Items must be returned within 14 days of delivery to qualify for a refund.
- Hygiene Policy: For hygiene reasons, opened or worn extensions cannot be returned.
- Refunds: Refunds will be processed to your original payment method within 14 days of us receiving the returned item.
- Return Costs: Customers are responsible for return postage unless the item is faulty or incorrect.
For assistance, contact our team, and we’ll guide you through the process.
Please note: Shipping costs are non-refundable.
Return Address:
Pro Hair Extensions Boutique
155 Eastbank Street PR8 1EE
Email: [email protected]
Phone: 01704 607736